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Effective Date: [15/6/2025]

Last Updated: [15/6/2025]

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At International Cargo Logistics Ltd (“ICL”, “we”, “our”, or “us”), we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, store, and protect your personal information when you visit our website https://iclgo.com or interact with us in any way.

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1. Who We Are

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International Cargo Logistics Ltd

Mondial House, 2nd Floor, 5 Mondial Way, Heathrow, UB3 5AR, UK

Email: info@iclgo.com

Phone: +44 (0) 208 572 7000

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2. What Information We Collect

We may collect and process the following information:

• Personal identifiers (e.g. name, company name, job title)
• Contact details (e.g. email address, phone number)
• Shipment or logistics details you provide via forms
• Browser and device information via cookies
• Usage data such as pages visited and time spent on the site

We do not collect sensitive personal data (e.g. race, religion, health) unless legally required or explicitly provided by you.

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3. How We Use Your Information

We use the information to:

• Respond to enquiries or requests submitted via our forms
• Provide quotes or logistics support
• Improve website performance and customer experience
• Comply with legal obligations and protect our business

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4. Cookies and Tracking

We use Cookiebot by Usercentrics to manage your cookie preferences.

You can review and manage your cookie settings by clicking the banner or link on our site. Cookies help us with:

• Site performance analytics
• Understanding visitor behaviour
• Improving navigation and content

For more information, view our Cookie Policy (or include as part of this document).

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5. Legal Bases for Processing

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We rely on the following legal grounds under the UK GDPR:

• Consent – where you have given us permission (e.g. newsletter opt-ins)
• Contract – to fulfil a service or quote request
• Legal obligation – to meet compliance requirements
• Legitimate interests – to improve our services and respond to business enquiries
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6. How We Share Your Information

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We do not sell or rent your data.

We may share your data with trusted partners only where necessary, such as:

• Logistics carriers and customs partners for fulfilment
• IT and cloud service providers
• Legal or regulatory authorities when required

All partners are required to maintain adequate data protection standards.

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7. Data Storage and Security

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We store data securely using encrypted and industry-standard platforms.

Data may be stored or processed outside the UK but only in jurisdictions with adequate data protection laws.

We keep your data only as long as necessary for the purposes stated or required by law.

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8. Your Rights (Under UK GDPR)

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You have the right to:

• Access the personal data we hold about you
• Correct or update your information
• Withdraw consent at any time
• Request data deletion (“right to be forgotten”)
• Object to processing or request data portability

To exercise your rights, please email info@iclgo.com.

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9. Third-Party Links

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Our website may link to external websites. We are not responsible for the content or privacy practices of those sites.

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10. Changes to This Policy

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We may update this policy from time to time. Any changes will be posted here with a new “Last Updated” date.

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11. Contact Us

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If you have questions about this policy or your data, contact:

Data Protection Contact

International Cargo Logistics Ltd

info@iclgo.com

+44 (0) 208 572 7000

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